Title
Cannot download attachments in Internet Explorer (IE) via SSL

Date
2006-10-02

Summary
When you log in to Oracle Collaboration Suite 9i, navigate to "Web conferences" --> "Archive" --> and click on any link to "Download Recording", the error received is:
    Internet Explorer was not able to open the Internet site. The requested site is either unavailable or cannot be found. Please try again later.

If you try to right-click and Save Target As, the error received is:
    The file could not be written to the cache
Details
1. Shutdown all DCM services: 
dcmctl stop -v -ct ohs
dcmctl stop -v -co OC4J_imeeting
dcmctl stop -v -co OC4J_iFS_files
dcmctl stop -v -co OC4J_Portal
dcmctl getstate -v -d

2. Edit $ORACLE_HOME/Apache/Apache/conf/httpd.conf and add the following: 
<Location>
  Header unset Pragma
  Header unset Cache-Control
</Location>

3. Update the DCM repository with the new config change: 
dcmctl updateconfig -v -d

4. Restart all services: 
dcmctl start -v -co OC4J_Portal
dcmctl start -v -co OC4J_iFS_files
dcmctl start -v -co OC4J_imeeting
dcmctl start -v -ct ohs
dcmctl getstate -v -d
An example of the offending URL is:
https://<your_ocs_hostname>/imtapp/app/arc_pb_hub.uix?mID=333128&src=app/arc_hosted&action=dl

As shown from the URL above, the /imtapp/app path is the where the download takes place. But when attempting to set the Location attribute to /imtapp/app, it did not resolve the problem. But using the / (root) path works.

Applicable Versions
Oracle Collaboration Suite 9i
Oracle Application Server 9i
Ahmed Aboulnaga
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